Click a question below to find answers to our Frequently Asked Questions
Can we get urine stains out of carpet?
Can I use Ballance through my insurance company?
What is classified as "emergency" service for the 24/7 emergency service?
Doesn't carpet cleaning cause the carpet to wear out faster?
If you have a question that isn't answered here please contact us.
Can we get urine stains out of carpet?
There are many factors to consider pertaining to urine odors in carpets. For more detailed information regarding urine removal, click here.
Can I use Ballance through my insurance company?
Yes, you have the right to choose your service provider in the case of insurance claims. If we aren't on the list of providers your insurance company provides, simply ask for us by name.
What is classified as "emergency" service for the 24/7 emergency service?
Emergency services include the restorative services associated with fire, smoke, water and mold damage.
Doesn't carpet cleaning cause the carpet to wear out faster?
No, regular carpet cleaning actually extends the life and beauty of your carpet.
